Administrative Assistant

Bow Valley Insurance is a Calgary based property and casualty insurance brokerage firm with 65+ employees that have been providing customized insurance solutions for the past 41 years.  We are actively recruiting for a full time Administrative Assistant.  If you enjoy working in an organized, structured and collaborative team environment, this entry level position with our company would provide you with an exciting opportunity to work in an Insurance Brokerage and be part of a reputable, innovative and a growing company.

Job Duties:

  • Contacting clients regarding payments and final notices
  • Greet customers and visitors with a positive, helpful attitude
  • Announcing clients as necessary
  • Operating a busy switchboard of 5 lines
  • Answering, forwarding and screening phone calls in a professional manner
  • Referring inquiries to appropriate personnel and departments
  • Assisting with a variety of administrative tasks
  • Special projects
  • Data Entry, including use of Microsoft programs (Excel, Word, Outlook)
  • Scanning documents and updating files
  • Preparing and stocking of meeting rooms and printing stations
  • Sorting and distributing mail
  • Supply management


  • Experience with administrative, accounting (receivables) and clerical duties
  • Proficient knowledge of various computer systems, virtual platforms and Microsoft applications
  • Familiarity of various phone systems
  • Front desk and reception experience
  • Customer service experience


  • Diploma or degree in related field an asset
  • Consistent, professional dress and manner
  • Telephone skills
  • Excellent verbal and written communication skills
  • Customer Service focused
  • Organization and time management
  • Adaptable to change
  • Reliable
  • Able to work from home (remotely) when required


  • Annual Salary
  • Vacation Days
  • Flex Days/Personal Hours
  • RRSP Plan
  • Group Benefits


Walking distance to LRT Station
Excellent commute from South/Central Calgary

Core Work Hours:

Monday to Friday (8:30am-4:30pm)